Shipping
U.S.A- 4-7 Days
International- 10-15 Days
Please allow 1-3 business days for processing and handling. If you have not received a shipping confirmation email within 3 business days of placing your order, please reach out to info@luminousneeds.com.
Please Note: During the holiday season, it can get very busy for our warehouse and shipping carriers. You may or may not experience delays in processing, and shipping times. If you experience delays, feel free to email our support team for more information on the status of your order. Thank you for your understanding and patience.
Returns
We offer a 30-day (beginning day of delivered purchase) warranty. Within the 30-day warranty period, we offer a money-back guarantee. We cannot offer refunds or exchanges for any reason, after the guaranteed 30-day return period. Please review the return policy for more information.